Unfortunately we are not responsible for the shipping companies, how fast they deliver the package and any changes or decisions that they make.
Orders can sometimes take 1-3 days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
If for any reason, you are not satisfied with your purchase from Ceethrufashion, we offer a hassle-free return policy.
To initiate a return, please follow these steps:
1. Contact our customer service team at firstname.lastname@example.org, and provide your order number and reason for the return. 2. Our customer service team will provide you with a return authorization number and instructions on how to return the item(s). 3. Ship the item(s) back to us using a trackable shipping service. Please ensure that the item(s) are in their original condition and packaging. 4. Once we receive the item(s), our team will inspect them to ensure they are in their original condition. 5. If the item(s) pass inspection, we will issue a refund to your original payment method within 3 business days.
Please note that we do not cover the cost of return shipping, and the original shipping charges are non-refundable.
If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer service team. We are always happy to assist you.